Legal
Terms of Service
Last updated: 3 June 2026
These Terms govern your use of Volka, a marketing-automation platform operated by High Risers (Pty) Ltd(“Volka”, “we”, “us”). By creating an account or using the service, you agree to these Terms. If you are using Volka on behalf of a business, you confirm you are authorised to bind that business.
1. The service
Volka helps small businesses plan, generate, schedule and publish marketing content using AI. Features and plans may change as we improve the product. We aim for high availability but do not guarantee the service will be uninterrupted or error-free.
2. Your account
You are responsible for the activity under your account and for keeping your login credentials secure. You must provide accurate information and be at least 18 years old.
3. Your content and licence
You retain ownership of the brand materials, images and information you provide, and of the content you approve. You grant Volka the licence needed to host, process and publish that content to deliver the service. You are responsible for ensuring you have the rights to anything you upload, and that your content and published posts comply with applicable laws and the rules of the platforms you publish to.
4. AI-generated content
Volka uses artificial intelligence to draft text, design visuals and produce video from your inputs. AI output can contain errors or inaccuracies. You are responsible for reviewing and approving every post before it is published — nothing is published to your connected accounts without your approval. Subject to your input rights and the terms of the underlying model providers, the content Volka generates for you is yours to use for your business. You agree not to use Volka to create unlawful, deceptive, infringing or harmful content.
5. Connected accounts
When you connect a third-party platform (such as Instagram, Facebook or LinkedIn), you authorise Volka to publish approved content on your behalf. Your use of those platforms remains subject to their own terms, and we are not responsible for changes they make to their services or APIs.
6. Plans, billing and trials
Paid plans (for example, Starter at R799/month) are billed in advance on a recurring basis until cancelled. Free trials convert to a paid plan only if you choose to upgrade. You can cancel at any time; cancellation stops future billing and takes effect at the end of the current period. Fees are non-refundable except where required by law.
7. Acceptable use
You agree not to misuse the service — including attempting to break security, reverse-engineer the platform, resell access without permission, or use it to generate spam, harassment or content that violates the rights of others.
8. Intellectual property
Volka, including the platform, software and branding, is owned by High Risers (Pty) Ltd. These Terms do not transfer any of our intellectual property to you beyond the right to use the service as intended.
9. Disclaimers and liability
The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Volka is not liable for indirect or consequential losses, and our total liability for any claim is limited to the fees you paid in the three months before the claim.
10. Termination
You may stop using Volka and close your account at any time. We may suspend or terminate access if these Terms are breached or to protect the service or other users.
11. Governing law
These Terms are governed by the laws of the Republic of South Africa, and the courts of South Africa have jurisdiction over any dispute.
12. Changes and contact
We may update these Terms from time to time; material changes will be notified in-product or by email. Questions? Reach us at hello@volka.co.za or via our contact form.